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Sanders stands behind their product 100%

denise morris

a month ago

Sander Chrysler = true professionals! Ray and the whole team just get it. They understand the value of the customer that walks through their door. After doing a lot of research online, multiple youtube videos, online build and price, comparisons with different manufacturers, I found the one vehicle I was looking for. It was the last configuration and available model of the Jeep Model I was after...literally in all of Canada. COVID has changed the way we buy, the way we interact, the way we negotiate....at arms length, online, emails, text messages etc. Buying a new vehicle is a stressful situation...both good and bad. Sander made this process so comfortable, relaxed and professional. There is something to be said about working with a local entrepreneur, business owner and family oriented operation. When you name is on the sign on the building, there is nothing more important than your reputation. Ray gets this. From start to finish, there wasn't any haggling, pressure, misdirection, that you would come to expect (if you've ever bought from a large "city" dealership). From the first email inquiries, to the moment of driving off of the lot, I couldn't have been more impressed. All COVID protocols were in effect, and safety and care was a top concern. All of this happened and the service and courtesy of the customer stayed top of mind. Trade-In process....so great! Financing arrangements...smooth and detailed! Time to prep the vehicle for pick-up...the next day! Doing business with Ray and the team, makes you feel like you are joining their community of customers, backed with the small town, but ever-so-important "handshake" (Social Distancing was more of a nod / foot-tap, then a handshake). How many people have had the experience of purchasing a vehicle from a dealership where you have to go through multiple stages of a prescribed sales process that simply drives you crazy? Sander is not that kind of dealer. Fully recommend taking the time to drive up to Gravenhurst and talk to a multi-generation operation that has been in busy in the community for over 40 years. Many thanks for your help Ray, and team!

Robert Spano

4 months ago

MAN!!!!! These guys freakin rock were there when I needed them and even take the time to chat which is a good thing

KEVIN LEE

5 months ago

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